Normal posting should resume this evening. The technician hooked me back up and tightened everything up at the pole, and now I'm getting the best signal I've ever gotten -- around 3-4db higher SNR than what I was previously getting. So even if things degrade again in the rain, it should still be higher than the 30db floor below which my modem can't scrape sufficient signal out of the noise to properly function.
-- Badtux the Now-Internetted Penguin
This morning my Comcast cable Internet came back to life with a nice strong signal, but I couldn't get anywhere. So I got on the chat line with a Comcast technician and she apparently did some magic involving re-provisioning and I went to a couple of web sites and it was, like, BAM BAM BAM! Just *SO* quick, the quickest it's *ever* been. I was about to close the chat session with the Comcast technician... and then my Internet went dark and my cable modem reported, "No Signal".
Turns out that my next door neighbor in the unit next door is moving out, and a Comcast technician disconnected "their" cable service. Which turned out to be *my* cable service, since all utilities come in at the corner of the other unit in this duplex. Unfortunately, by the time I realized what had happened said technician was already a couple of blocks down the road and accelerating away rapidly.
Unbelievable. Un-fucking-believable. And now they just say "a technician will call you"... they won't even give me a frickin' time window for when a technician will show up and re-connect my Internet!
Comcraptastic. Yo.
-- Badtux the Almost-Internetless Penguin
UPDATE: I put in the order for AT&T U-Verse service about 5 minutes ago. I also did it technician install so that their technician can figure out which of the ten phone lines that enter this unit (yes, TEN, a prior denizen ran a business here) is the best and use that one for the service.
Update #2: A technician called me. The soonest they can come out to replace the service they mistakingly cut is Tuesday morning at 7:30AM to 8:30AM. So I go online via my dial-up tethered Internet to check my appointment status to make sure they entered the information correctly and this is what I see:
Your appointment is scheduled for:
Date Day Time
03/27/2012 Tuesday 61:00PM - 71:00PM Reschedule | Cancel
**FAIL**.
My high speed Internet connection has gone completely down. Compost is sending a technician out early Monday morning to figure out what's wrong with it. Until my Internet is fixed daily music is at a halt since it's impractical to attempt to do that over a slow-speed modem connection. And no, I'm not going to use my employer's bandwidth to browse music videos during the workday.
-- Badtux the Almost-Internetless Penguin
I can't even get the Friday music up :(.
The problem is that every time I contact Comcast, the problem goes away by the time someone comes by to check on things. They have an intermittent connection somewhere between my house and the local POP, but they have no idea where, and the guy in the Comcast truck cruising the neighborhood looking for it is stumped too.
AT&T just put a POP in my neighborhood for their U-verse service, which is fiber to the neighborhood POP then copper to the individual houses. Maybe I need to try them out, sigh...
- Badtux the Bummed-out Penguin
Looks like I'll have to jump thru the hoops to get someone to look at my connection, because it looks like I have low signal levels, sigh. So anyhow, afternoon music time is discontinued for the simple reason that I have a bunch of music videos ready to spool up on my PC but I can't get on the Internet for crap from my PC, this is my Macbook via my iPhone via tethering. So... -- Badtux the Craptacular Penguin
