Every time I go in to the DMV, the workers are professional, they're polite, they do their jobs competently, they get me fixed up and out of there without undue fuss and muss. The place is clearly understaffed for the job they do, but everybody I see is making do and getting the job done in a workmanlike manner.
Yet you listen to the right-wing assholes and DMV workers are lazy, rude, spend most of their time standing around gossiping, and treat the customers like crap. But I'll tell ya a secret about why there's such a difference between my experience at the DMV and the experience of right-wing assholes at the DMV. It's real simple. The right-wing assholes are ASSHOLES. And if you treat a DMV employee like shit, like these right-wing assholes do, they'll treat *you* like shit too -- they'll lose your paperwork, require you to leave and go get stuff certified, or simply disappear into a backroom somewhere and leave you standing there while they take a long-overdue coffee break. That's why right-wing assholes are always complaining about the DMV... because DMV workers deal with hundreds of people every day, they're doing a thankless job that has to be done, and they just don't have the time of day for assholes. You go in there with an attitude, you get one back. It's that simple.
But right-wing assholes never get the point that the problem is *them*, not the DMV. You'd think that they'd get a clue, but such a sense of unwarranted entitlement seems to preclude such a clue...
One of the things that I like best about working in private industry now rather than government, aside from the pay (which is five times more than I ever made as a government employee) is that I don't have to deal with assholes. If an asshole starts demanding things of me, I tell him to go fuck himself and get his ass out of my business. A government employee doesn't have that luxury, the whole point of being a public employee is that you gotta serve all the public, unlike a private business where you can refuse service to anybody who's an asshole. But that don't make public employees robots, yo. You treat them like shit, well. What the fuck do you expect anyhow, that they'll just bend over for ya and say "thank you sir, give me more"?!
-- Badtux the Former Government Worker Penguin