This morning my Comcast cable Internet came back to life with a nice strong signal, but I couldn't get anywhere. So I got on the chat line with a Comcast technician and she apparently did some magic involving re-provisioning and I went to a couple of web sites and it was, like, BAM BAM BAM! Just *SO* quick, the quickest it's *ever* been. I was about to close the chat session with the Comcast technician... and then my Internet went dark and my cable modem reported, "No Signal".
Turns out that my next door neighbor in the unit next door is moving out, and a Comcast technician disconnected "their" cable service. Which turned out to be *my* cable service, since all utilities come in at the corner of the other unit in this duplex. Unfortunately, by the time I realized what had happened said technician was already a couple of blocks down the road and accelerating away rapidly.
Unbelievable. Un-fucking-believable. And now they just say "a technician will call you"... they won't even give me a frickin' time window for when a technician will show up and re-connect my Internet!
-- Badtux the Almost-Internetless Penguin
UPDATE: I put in the order for AT&T U-Verse service about 5 minutes ago. I also did it technician install so that their technician can figure out which of the ten phone lines that enter this unit (yes, TEN, a prior denizen ran a business here) is the best and use that one for the service.
Update #2: A technician called me. The soonest they can come out to replace the service they mistakingly cut is Tuesday morning at 7:30AM to 8:30AM. So I go online via my dial-up tethered Internet to check my appointment status to make sure they entered the information correctly and this is what I see:
Your appointment is scheduled for:
Date Day Time
03/27/2012 Tuesday 61:00PM - 71:00PM Reschedule | Cancel